Administrative Dental Assistant 4th Edition Gaylor Test Bank

Table of Contents (Administrative Dental Assistant 4th Edition Gaylor Test Bank)

Part One: Introduction to the Dental Profession

1. Orientation to the Dental Profession
2. Dental Basics

Part Two: Communication Skills: Principles and Practices

3. Communication Skills and Telephone Techniques
4. Written Correspondence and Digital Communication
5. Patient Relations
6. Dental Healthcare Team Communication

Part Three: Managing Dental Office Systems

7. Computerized Dental Practices
8. Patient Clinical Records
9. Information Management
10. Dental Patient Scheduling
11. Recall Systems
12. Inventory Management
13. Dental Office Equipment

Part Four: Managing Dental Office Finances

14. Financial Arrangements and Collection Procedures
15. Dental Insurance Process
16. Bookkeeping Procedures: Accounts Payable
17. Bookkeeping Procedures: Accounts Receivable

Part Five: Managing Your Career

18. Employment Strategies

 

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